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  Public Ticket #1214212
shipping kalium not visible in cart
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  • guille1995 started the conversation

    Hello , I have a problem with woocommerce shipment. 

    After entering the shipping areas, I can't see it on the cart page or cash page.   I tried inserting and changing other settings on woocommerce but I don't know exactly what to do. What do you tell me to do? what might be the problem?

    thanks for the help.

  • [deleted] replied

    Hi guille1995

    Can you please provide us with your sites Credentials.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Your information will be safe because your reply will be marked as private automatically. 

    Thank you.

  • guille1995 replied

    Hi Eroll, 

    I'm working in localhost, so i can't provide you my sites credentials. 

    i don't understand why woocommerce doesn't show me the shipment. i change template 

    And disable plugins, but nothing, i don't know what to do. what can i do to find a solution? 

  • [deleted] replied

    Hi guille1995,

    It's very difficult to check your site when you are working on localhost because we can't test anything there but it would be better if you contact WooCommerce directly for setting up your shop and it's functionality, we can help you if there is any issue with the theme that is preventing your shop to work as advertised. 

    The problem you are talking about is not coming from the theme, since you are on localhost you can find that out by switching the theme to another one (for example any default Wordpress theme), you will see that the same line of: "There are no shipping methods available. Please double check your address, or contact us if you need any help."  will appear there so the issue is not really a theme issue.

    If the same problem doesn't happen on the default theme then the problem can be on our end.

    Thanks for your understanding!