Okay
  Public Ticket #1212617
woocomerce integration
Closed

Comments

  •  3
    JuiceBoxStore started the conversation

    i have installed Kalium theme (2.0.7) and woocommmerce (3.0.8) but in shop settings woocommerce is not recognized (see attachment). I get an error message: "WooCommerce is not installed or activated!"

  •  1,559
    Laborator replied

    Hi there,

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •   JuiceBoxStore replied privately
  • [deleted] replied

    Hi  Zeljka,

    I have tried to fix this issue but I am unable to edit theme files. Can you please send your FTP credentials so I can change some files and see if it will work.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

  •   JuiceBoxStore replied privately
  •   [deleted] replied privately
  •  3
    JuiceBoxStore replied

    please try now with same credentials, it should work now.

  •  3
    JuiceBoxStore replied

    Hi Arlind, 

    I'm going to reset everything and start from the scratch (i want to remove demo files). I'll let you know if i have same problem with woocommerce after reinstall.

    Thank you 
    Best regards

    Željka


  • [deleted] replied

    Hi Željka,

    All right, no worries. Just let me know if you have any issue. We are going to help you any time you need.

    Will set this ticket as closed now.

  •  3
    JuiceBoxStore replied

    After reset woocommerce options are available :)

    Thank you

  • [deleted] replied

    Hi Željka,

    Glad to hear that

    P.S: If you like our theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.

    A huge thank you from Laborator in advance and have a great week!

    Will set this ticket as solved from here.