1. My typekit font will not show. I have tried republishing, I have tried changing the code from "true" to "false", I have purged my cache, I have done everything I can that I've found that to trouble shoot this problem.
2. My custom color palette does not work. I have gone through custom CSS and there is no CSS to change.
3. How do I add photos to a portfolio item? I have found no tutorial on it and I have no options to do add multiple images.
1— I don't know if you have read this article or not Adding Typekit Fonts, but if not, can you please read it carefully and see the video that we have made too.
Then if you still have problems you please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
2— Can you please read this article My skin is not being applied. If you don't find a solution for this too, then please try to be very specific about the question and explain it more to us such os on what part of the theme you can't change the skin.
3— You can read the documentation on this link, and then you can navigate to Portfolio articles.
Hi yes, before submitting a ticket I had read those documents and applied the changes that I could and still nothing changes, even when clearing cache etc.
3- Thanks for making that video, but I did try that already. I have seen the documentation and instructions for the portfolio, but when I try to add images to the item portfolio gallery it only adds a spacer called "image" but doesn't let me select an image for that placement and now since submitting a ticket, I don't see any options in like yours, as you can see in the attachment there are no options for gallery etc.
The issue is being caused by Advanced Custom Fields PRO plugin which is not recommended for use with the theme, instead we are using the free version of it with the theme so there is no need to instal the ACF PRO plugin.
1. Instead of other fonts, the Typekit font selectors are located inside Typekit website, I have recorded my screen so you can see how to add selectors there:
2. I tested this on my own, the form now is visible and you can add images/videos or other stuff in the Portfolio Gallery, if it doesn't work for you then just do a hard-refresh since it is a browser cache (CMD+R on Mac or CTRL+F5 on Windows).
So far I'm having a couple issues.
1. My typekit font will not show. I have tried republishing, I have tried changing the code from "true" to "false", I have purged my cache, I have done everything I can that I've found that to trouble shoot this problem.
2. My custom color palette does not work. I have gone through custom CSS and there is no CSS to change.
3. How do I add photos to a portfolio item? I have found no tutorial on it and I have no options to do add multiple images.
{"wp":{"use":false,"adminUrl":"fellow.ca/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
Hi sandonhansen,
1— I don't know if you have read this article or not Adding Typekit Fonts, but if not, can you please read it carefully and see the video that we have made too.
Then if you still have problems you please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
2— Can you please read this article My skin is not being applied. If you don't find a solution for this too, then please try to be very specific about the question and explain it more to us such os on what part of the theme you can't change the skin.
3— You can read the documentation on this link, and then you can navigate to Portfolio articles.
Here is a video that i made for you too http://drops.laborator.co/yd7C1
Hi yes, before submitting a ticket I had read those documents and applied the changes that I could and still nothing changes, even when clearing cache etc.
3- Thanks for making that video, but I did try that already. I have seen the documentation and instructions for the portfolio, but when I try to add images to the item portfolio gallery it only adds a spacer called "image" but doesn't let me select an image for that placement and now since submitting a ticket, I don't see any options in like yours, as you can see in the attachment there are no options for gallery etc.
Thanks in advance
Hi sandonhansen,
Sorry but your login credentials are not working for me. Can you please send us the correct ones?
Hi Sandon,
I still can't login with the new credentials too as you can see on this video http://drops.laborator.co/qeOb5r
I've attached what I see sometimes. There are image placements but I cannot add images.
any thoughts?
Hi sandon,
The issue is being caused by Advanced Custom Fields PRO plugin which is not recommended for use with the theme, instead we are using the free version of it with the theme so there is no need to instal the ACF PRO plugin.
Best regards,
Laborator Team
As of right now, that plugin is disabled and the font still shows incorrectly and I still cannot add images to the portfolio items.
Hi sandon,
1. Instead of other fonts, the Typekit font selectors are located inside Typekit website, I have recorded my screen so you can see how to add selectors there:
http://drops.laborator.co/dC3Bj
2. I tested this on my own, the form now is visible and you can add images/videos or other stuff in the Portfolio Gallery, if it doesn't work for you then just do a hard-refresh since it is a browser cache (CMD+R on Mac or CTRL+F5 on Windows).
Best regards,
Laborator Team