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  Public Ticket #1194134
Latin extended characters not loading
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  •  5
    Calin started the conversation

    Hey,


    I installed the font 'Playfair Display' from Font Squirrel but some characters like ă î ș ț don't show. I checked on FontSquirrel before downloading and they seem to show fine - https://www.fontsquirrel.com/fonts/playfair-display

    Any ideas how to fix it?

    Thx.

  •  1,559
    Laborator replied

    Hi Calin,

    The font was not installed in your site, I have already installed it via Google Fonts and it is working now, even though it didn't work at the beginning because you have set the font through Laborator > Theme Options > Typography, I switched it off there because we have moved our typography to Laborator > Typography which is a whole new system of font.

    To learn more about the new typography area in the theme, please follow this documentation part.

    I also saw you haven't activated the theme yet, so to use some features of the theme please activate it to your domain, if you don't know how please follow articles on our documentation site

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •  5
    Calin replied

    Hey.  I see you installed the font from Google Fonts. However, their version has a bug. The tails for ș and ț are off-set. The font designer has fixed this a long while ago, but google didn't update it. That's why I tried fontsquirrel. The version of Playfair from FontSquirrel seems to work fine on their site seems but when installing it, it does not include ă, î, â, ș, ț.

    Can you please take another look?

  •  5
    Calin replied

    I just retried to install Playfair from FontSquirrel and i see those characters don't show. They fallback to sans-serif.

  •  1,559
    Laborator replied

    Hi Calin,

    Can you please share your FTP credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  • [deleted] replied

    Hi Calin,

    Nevermind, I have fixed this issue, it was related to our theme and now everything works fine on your side:


    (view large version)

  •  5
    Calin replied

    Hey,

    It's not fixed yet. I see it falls back to a serif typface, that's why it looks fine at first sight but if you look closely, you can see the heights of ă ș ț are smaller.

    Could you check again please?

  • [deleted] replied

    Hi Calin,

    The problem is that this font is rendered this by on browser


    (view large version)

    If you can find this font of type "web font" and that displays the chars properly, then I can add this as custom font for you because currently there is nothing we can do about it, its the problem with font, not the theme.

  •  5
    Calin replied

    Please install the font from here - https://github.com/clauseggers/Playfair-Display/releases


    Thank you 

  • [deleted] replied

    Hi Calin,

    I have downloaded the font, however it doesn't contain the stylesheet file.

    Can you please create/generate the stylesheet file for this font and then attach it here. I will upload it for you and set it up.

  •  5
    Calin replied

    I attached the archive. There's a stylesheet also. Hope this works properly. I generated the web font with FontSquirrel. Let me know if it works.

    Thanks.

  • [deleted] replied

    Hi Calin,

    I have uploaded the converted font but it didn't worked.

    Then used transfonter.org to convert the font and it worked. Tested it on your site and seems to work fine:


    (view large version)

    So, in case this doesn't work properly then, there is no alternative unless the font provider releases an official update to support that.

  •  5
    Calin replied

    Hi, 


    Not sure what you did here but I see a sans-serif typeface and Playfair is a serif. I only see those specific Romanian characters as Playfair-Display 

  •  5
    Calin replied

    Nevermind. I replaced those Romanian characters. 

    You can close this ticket. 

  •  5
    Calin replied

    You can close this ticket.