Can you please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
That was happening because your Visual Composer plugin was installed but not activated. I just activated the plugin for you and now everything will work as it should
As we can see this is not an error of the theme but the problem is on your server. We tested that with another theme on your Wordpress site and the same problem happened.
We usually don't give support for the things outside of our theme but we will try to help you this time if we can do something.
So please send us your FTP credentials too because we need to check your error log and some other things.
I'm sorry to hear that but i just changed the language of your Wordpress to English because i don't speak your language and i didn't understand the options on your language.
I also updated Layer Slider to the latest version that the theme support for you.
Also i disabled your third-party plugins because most of the times when any user have a problem on their site the problem is related to any plugin that user has installed.
Now, as I wrote on your old ticket, we maybe can fix your problem but you need to send us your FTP credentials and then we will check if we can fix your issue.
HI
how do i add the BACKEND EDITOR?
i didnt find it
i added photo
Hi noazer83,
Can you please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hi noazer83,
That was happening because your Visual Composer plugin was installed but not activated. I just activated the plugin for you and now everything will work as it should
ok now try to press on product and edit and you will see that it dosnt work
i added a photo
Hi noazer83,
As we can see this is not an error of the theme but the problem is on your server. We tested that with another theme on your Wordpress site and the same problem happened.
We usually don't give support for the things outside of our theme but we will try to help you this time if we can do something.
So please send us your FTP credentials too because we need to check your error log and some other things.
hi you play with the website and now it much worst
i just show you that this dosnt work - visual plugin didn't work on my website
please dont change the pages of my website
Hi noazer83,
I'm sorry to hear that but i just changed the language of your Wordpress to English because i don't speak your language and i didn't understand the options on your language.
I also updated Layer Slider to the latest version that the theme support for you.
Also i disabled your third-party plugins because most of the times when any user have a problem on their site the problem is related to any plugin that user has installed.
We also wrote about this on the Support homepage.
Now, as I wrote on your old ticket, we maybe can fix your problem but you need to send us your FTP credentials and then we will check if we can fix your issue.
Thank you!
Hi noazer83,
Thanks for providing your Wordpress credentials again, but can you please send me your FTP credentials too as i wrote on my previous tickets?
Thanks!
Hi,
The problem was with Visual Composer, I have deactivated and re-installed it again and it is working now:
(view large version)
I hope you like it.
wow thank you :)
Hi,
Glad to hear that
Please don't forget to keep your Wordpress, your theme and the premium plugins always updated on your site (read more).
P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.
A huge thank you from Laborator in advance and have a great day!
Will set this ticket as solved from here.