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Okay
  Public Ticket #1181960
Related Products problem
Closed

Comments

  •  1
    rebegia started the conversation
    May 24, 2017 at 5:43am

    Hello everyone,

    I have a problem on every single product page with related products tab. I attached a photo to see yourself.

    Thanks a lot for support. Have a nice day.

  • [deleted] replied
    May 24, 2017 at 9:19am

    Hi rebegia,

    Can you please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

  •   rebegia replied privately
  • [deleted] replied
    May 24, 2017 at 11:16am

    Hi there,

    This seems to be a bug on our theme because  this is happening only when you activate the sidebar Left or Right when you go to Theme Options > Shop Settings > Shop Sidebar > Sidebar visibility (listing page).

    Can you please choose Hide Sidebar for the moment there or maybe you can apply this CSS fix until the next update. 

    Can you please add the code below to your Custom CSS area:

    body.single-product .products-container.col-md-9.col-sm-8.pull-right-md {
    float: none !important;
    width: 100% !important;
}

    Will set this ticket as solved from here.

  •  1
    rebegia replied
    May 24, 2017 at 11:53am

    Ok, thanks. Best regards.

  • [deleted] replied
    May 24, 2017 at 2:11pm

    Glad to hear that.

    I will mark this ticked as solved from here.