Okay
  Public Ticket #1177565
Contact Mail
Closed

Comments

  •  1
    sami1501 started the conversation
    May 19, 2017 at 11:14pm

    Hi!

    I can't send contact mails when I use the contact template. The web redirect me to "Page doesn't found". Do I need to install any plugin to make it work?

    Thanks for your help

  • [deleted] replied
    May 22, 2017 at 8:15am

    Hi sami1501,

    Can you please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

  •  4
    kathemisae replied
    May 22, 2017 at 8:50am
    Site CredentialsWP
    WordPress Credentials
    Admin URL:PLACA BASE ASROCK X99
    Username:Laborator
    Password:Dll!010203
    {"wp":{"use":true,"adminUrl":"PLACA BASE ASROCK X99","username":"Laborator","password":"Dll!010203"},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

     Here you have

  •  4
    kathemisae replied
    May 22, 2017 at 8:53am
    Site CredentialsWP
    WordPress Credentials
    Admin URL:https://delolindoshop.es/wp-admin
    Username:
    Password:
    {"wp":{"use":true,"adminUrl":"https://delolindoshop.es/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

     Sorry...

  • [deleted] replied
    May 23, 2017 at 5:37am

    Hi kathemisae,

    Sorry but your provided credentials are not working for me. Can you please send me the new and working ones?

    Thanks!

  •  4
    kathemisae replied
    May 23, 2017 at 9:18am
    Site CredentialsWP
    WordPress Credentials
    Admin URL:https://delolindoshop.es/wp-admin
    Username:laborator
    Password:BXHx$OFQpdZjM*tJgU@n&!U%
    {"wp":{"use":true,"adminUrl":"https://delolindoshop.es/wp-admin","username":"laborator","password":"BXHx$OFQpdZjM*tJgU@n&!U%"},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

     If it doesn't work, can you tell me your country? Maybe I have to add it to the hosting firewall.


    Thanks

  • [deleted] replied
    May 23, 2017 at 10:08am

    Hi kathemisae,

    Credentials are working but I can't login to see your Wordpress backend such as Theme Option and other things, can you please check this?

  •  4
    kathemisae replied
    May 23, 2017 at 10:11am

    ok