Okay
  Public Ticket #1174081
Problem with search
Closed

Comments

  •  1
    artigGalerie started the conversation

    I have installed Toolset plugin to create a new taxonomy for woocommerce products. The plugin recommends Relevanssi for searching the new taxonomy. 

    The default theme shows the results, but Aurum does not. Can you fix this?

  • [deleted] replied

    Hi,

    Can you please share your FTP credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Also, tell me what keyword do you search which doesn't deliver the same results as the default theme?

  •   artigGalerie replied privately
  • [deleted] replied

    Hi artigGalerie,

    My team mate (Arlind) can help you with this question, but he is not in the office until 25 May (Thursday). When Arlind comes back, just reply to this thread and you will make sure he will see your comment.

    Thanks  for your understanding!

  •  1
    artigGalerie replied

    Hello, can you help with this issue? Is your partner back to check it?

    Thanks

  • [deleted] replied

    Hi,

    I have managed to fix this issue. It was related to our search and relevansii plugin so I have made some customizations which will be included in the next update as well.

    So for now if you search:

    https://www.artig-muenchen.de/?s=morcego

    The results are return. 

    The main downside is that the "Post type" tabs are not generated because Relevansii plugin doesn't allow posts calculation and thus only "All" tab is shown on your site


    (view large version)

  •  1
    artigGalerie replied

    this is more than ok! 

    thank you for your support

  • [deleted] replied

    Hi there,

    Glad to hear that

    P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.

    A huge thank you from Laborator in advance and have a nice weekend!

    Will set this ticket as solved from here.