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  Public Ticket #1170031
Formating notifications
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  • julius started the conversation

    When a customer completes an order. On their account page they get a message in a green box that says "Thank you. Your order has been received." How can I edit this text? I would like to included more information to let them know to check their email or their account page to download the digital files.

    Also when a customer gets a confirmation Email with the link to the downloaded files after they made a purchase, the heading of the Email is formated "Your [site title] order from [date] is complete - download your files. How can I remove the [site title] and add my own text to the header and content of that email? thank you.

    I looked under the woocommerce - settings but didn't find any of these fields.

  •  1,560
    Laborator replied

    Hi julius,

    To translate or rename theme/plugin strings, you can do this via Loco Translate plugin. If you don't have it, please install and activate the plugin in your WordPress site.

    1. Then go to Loco Translate > Manage Translations
    2. Click "New Language" for the current active theme (if you didn't created it yet, otherwise ignore this step). On the new language page, choose these options – Screenshot
    3. After that you will be redirected to the editing screen for theme translations. Before you continue with your translations make sure the current language of your site is selected – Screenshot
    4. Follow these instructions to learn how to translate strings – Screenshot
    5. The changes will be applied immediately – Screenshot

    Note: Translation files will be saved to wp-content/themes/{plugin-name}/languages folder or global directory of theme translations: wp-content/languages/themes/ (based on your choice).   If you have saved your translations inside theme folder, always save a backup of languages/ folder (inside the theme) when there is new theme update. After you update the theme (languages folder will be replaced with an empty folder), just move the backup files you previously saved to the same languages directory and your changes will still be applied.

    Best regards,
    Laborator Team


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  • julius replied

    Im just trying to change the text on some notifications and on emails. Is there an better way of doing it without adding a plugin? Like editing the original files?

  •  1,560
    Laborator replied

    Hi julius,

    Editing the original files is not an option, you will lose changes on each update of the plugin/theme. Loco Translate is not a big plugin that can cause you speed issues with your site, neither security issues. 

    Best regards,
    Laborator Team


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