Important:
This support area is for Kalium 3 users only. Support for Kalium 4 has moved to our new platform at support.laborator.co. If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.

Okay
  Public Ticket #1157950
Related products not showing
Closed

Comments

  • nextbyte-it started the conversation
    May 3, 2017 at 7:46pm

    We have added related products in the product details of WooCommerce but we can't see it in the product details page. Activating the default Wordpress theme works fine but when we go back to Aurum it doesn't show anymore. What can we do?

  • [deleted] replied
    May 4, 2017 at 8:09am

    Hi nextbyte-it,

    Can you please send us a recording of this problem? 

    Also please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

  •   nextbyte-it replied privately
  • [deleted] replied
    May 5, 2017 at 8:00am

    Hi Alberto,

    Sorry but i can't login to your website, this error is happening.

    Anyway I think that we found a solution for this problem.

    Please download this file new laborator_woocomerce.php file and replace it with the old file that you can find on the wp-content/themes/aurum/inc.

    Please tell us if this fix solved your problem.

    Thanks!