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Okay
  Public Ticket #1157489
Theme update
Closed

Comments

  • LNCHBX started the conversation

    Hi, I get this error message "An error occurred while updating Kalium: This domain is not permitted to download the update!" when trying to update to 2.0.7

  • [deleted] replied

    Hi,

    Can you deactivate theme registration, and re-register theme:


    (view large version)

    It seems you have switched the domain from:

    http://101.0.119.80/~atomicco

    to

    http://atomic212.com.au/

    These are different domains (IP counts as a domain too on our system)

    I have deactivated the license attached to that IP so you can activate the theme on atomic212.com.au domain.

    After this, you won't be able to automatically update theme on IP domain.