Since I have updated to the new Kalium version 2.0.7 and WooCommerce 3, the featured product image is duplicated in the image gallery, even though I have not added it to the image gallery below the featured image.
Since the new version of WooCommerce the way the shop images show have changed, the featured image will show in the image gallery also. Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Can you please share your FTP credentials here, because we need to login to your site and see this live. Your information is safe (private) in this thread. To include your credentials click Insert Credentials button in editor toolbar. (See how)
I tried to make few changes however there is a PHP caching (OP cache) and the changes does not reflect, only after 1 minute or so, and this doesn't let me work on solving this issue.
I have also disabled WP Smushit and WP Super Cache.
Since I have updated to the new Kalium version 2.0.7 and WooCommerce 3, the featured product image is duplicated in the image gallery, even though I have not added it to the image gallery below the featured image.
Hi EmporioTombolini,
Since the new version of WooCommerce the way the shop images show have changed, the featured image will show in the image gallery also. Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
Hi EmporioTombolini,
There is no shop on your site, so I couldn't check your product page.
Best regards,
Laborator Team
Maybe the issue is due to the fact that I have upgrade to WooCommerce 3.0.5 whereas you suggest using 3.0.3 for the moment?
Hi EmporioTombolini,
Can you please share your FTP credentials here, because we need to login to your site and see this live. Your information is safe (private) in this thread. To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
Dear Stefano,
Thanks for providing FTP login.
I tried to make few changes however there is a PHP caching (OP cache) and the changes does not reflect, only after 1 minute or so, and this doesn't let me work on solving this issue.
I have also disabled WP Smushit and WP Super Cache.
Hi Stefano,
Never mind, I have managed to fix this issue. It was related to our theme and won't happen in the future.
Thank you Arlind, but now I get a message on the Shop page saying there is no product matching the selection: https://macelleriabrocani1921.com/shop/
Stefano
Hi Stefano,
After clearing WP Super Cache the message was gone, you can check it here:
https://macelleriabrocani1921.com/shop/
Hi Stefano,
I did the same and it was not happening on my end!
Have you tried to switch to another theme, then check the same page and see if the error appears again?
Hi Arlind,
I have tried switching themes, but the result is the same: https://macelleriabrocani1921.com/shop/
On the other theme (Twenty Seventeen) there isn't this issue (no products found message).
I am using WooCommerce 3.0.5, not 3.0.4 as you suggest (I didn't see the advice before upgrading).
So I think it's Kalium-related.
Regards,
Stefano
Hi Stefano,
I have localized the bug and already applied the fix. That message won't be shown anymore.
Thank you for your collaboration.
Thank you Arlind!
I received great support from you guys, greetings.
I think we can close the ticket, I hope it speeded up debugging.
Regards,
Stefano
Glad to hear that Stefano!
Have a great week ahead.