Okay
  Public Ticket #1145387
Image are coming out sqaure
Closed

Comments

  •  1
    chukwuemeka started the conversation
    April 23, 2017 at 9:14pm

    Hi Laborator


    I am having some issue with trying to sort out the image dimension of each pieces of work on this page: http://www.mikecool.co.uk/portfolio/coversposter/

    The aim was for each pieces to come out in its original rectangle sort of shape. Just like how i have done here for this page: http://www.mikecool.co.uk/covers/

    For some reason,  there are all coming out in square formats (after i have updated and used the visual composer, media grid element). It was working before on the other page..now its not working???


    Can you help please


    Chukwuemeka

  • [deleted] replied
    April 24, 2017 at 8:13am

    Hi Chukwuemeka,

    I can see that you have added those images through Media Grid element of Visual Composer. This is behavior of the Visual Composer and we don't have control on it or to modify it.

    Please contact Visual Composer support for this modification.

    P.S: Please update your theme (and then the premium plugins) to version 2.0.7. See Kalium release notes.

  •  1
    chukwuemeka replied
    April 24, 2017 at 9:26pm

    Hi Ylli


    thank you for the reply back.


    Quick question did you understood what i sent you.. as to the issue i was asking about? As how and where do  i contact visual composer.?

    Kind Regard

    Chukwuemeka

  • [deleted] replied
    April 25, 2017 at 8:36am

    Hi Chukwuemeka,

    I understand your question that why i answered to you.

    As for the Visual Compose support you can find that information on this documentation article Visual Composer plugin.

    Will set this ticket as closed from here.