I am trying to update Kalium from 2.0.4 to 2.0.7. I believe my permissions are set wrong, what directory should I change the permission for the following error:
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The update process is starting. This process may take a while on some hosts, so please be patient.
Enabling Maintenance mode…
Updating Theme Kalium (1/1)
Creating theme backup… Backup file created in wp-content/uploads/kalium-204-230417-1216.zip License key and WP site is permitted, download can start. Downloading update from https://api.laborator.co/downloads/kalium/L36qeDUWHFL5SUsSL-qdOsTH3/kalium-2.0.7.zip… Unpacking the update… Installing the latest version… Removing the old version of the theme… Theme update failed.
As i can see from the error that the the problem is happening because of the file permissions, as you originally wrote about this. I found this article that might help you. If not, then can you please contact your hosting provider and show them this error:
"The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions."
I'm sure that they will know immediately what the problem is and will solve it for you
The update process is starting. This process may take a while on some hosts, so please be patient.
Enabling Maintenance mode…
Updating Theme Kalium (1/1)
Creating theme backup… Backup file created in wp-content/uploads/kalium-204-250417-0211.zip License key and WP site is permitted, download can start. Downloading update from https://api.laborator.co/downloads/kalium/L36qeDUWHFL5SUsSL-qdOsTH3/kalium-2.0.7.zip… Unpacking the update… Installing the latest version… Removing the old version of the theme… Theme update failed.
That's what I did and the binaries are downloaded. I just wanted to confirm whether if that is the most updated because the CRC check with previous downloads is exactly same.
OK I am going to do what you said below. But I am afraid that I will need to re-request activation on the license again (due to the clean install of the binaries).
Hello,
I am trying to update Kalium from 2.0.4 to 2.0.7. I believe my permissions are set wrong, what directory should I change the permission for the following error:
---
The update process is starting. This process may take a while on some hosts, so please be patient.
Enabling Maintenance mode…
Updating Theme Kalium (1/1)
Creating theme backup… Backup file created in wp-content/uploads/kalium-204-230417-1216.zip License key and WP site is permitted, download can start. Downloading update from https://api.laborator.co/downloads/kalium/L36qeDUWHFL5SUsSL-qdOsTH3/kalium-2.0.7.zip… Unpacking the update… Installing the latest version… Removing the old version of the theme… Theme update failed.
An error occurred while updating Kalium: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. coming-soon-mode.php, vc_templates, portfolio.php, single-portfolio.php, languages, archive.php, 404.php, footer.php, archive-portfolio.php, woocommerce, maintenance-mode.php, style.css, rtl.css, tpls, search.php, searchform.php, assets, functions.php, taxonomy-portfolio_category.php, sidebar.php, page.php, home.php, wpml-config.xml, taxonomy-portfolio_tag.php, comments.php, screenshot.png, header.php, index.php, single.php, inc, vc_templates/lab_team_members.php, vc_templates/lab_clients_entry.php, vc_templates/lab_portfolio_share_like.php, vc_templates/lab_dribbble_gallery.php, vc_templates/lab_pricing_table.php, vc_templates/lab_button.php, vc_templates/lab_team_members_member.php, vc_templates/lab_google_map.php, vc_templates/lab_service_box.php, vc_templates/lab_clients.php, vc_templates/lab_scroll_box.php, vc_templates/vc_row.php, vc_templates/vc_column.php, vc_templates/lab_divider.php, vc_templates/lab_team_members_placeholder.php, vc_templates/lab_text_autotype.php, vc_templates/lab_blog_posts.php, vc_templates/lab_contact_form.php, vc_templates/lab_service_box_content.php, vc_templates/index.html, vc_templates/lab_portfolio_items.php, vc_templates/lab_masonry_portfolio.php, vc_templates/lab_heading.php, vc_templates/lab_message.php, languages/da_DK.po, languages/es_ES.mo, languages/pt_BR.mo, languages/cs_CZ.po, languages/sv_SE.po, languages/sv_SE.mo, languages/es_ES.po, languages/da_DK.mo, languages/fr_FR.po, languages/sq.mo, languages/de_DE.po, languages/ru_RU.mo, languages/it_IT.po, languages/pl_PL.mo, languages/nb_NO.mo, languages/tr_TR.mo, languages/el.mo, languages/pt_BR.po, languages/ru_RU.po, languages/nb_NO.po, languages/de_DE.mo, languages/cs_CZ.mo, languages/fr_FR.mo, languages/pl_PL.po, languages/kalium.pot, languages/nl_NL.po, languages/el.po, languages/it_IT.mo, languages/index.html, languages/nl_NL.mo, languages/sq.po, languages/tr_TR.po, 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Disabling Maintenance mode…
All updates have been completed.
Return to Themes page | Return to WordPress Updates page
Hi Daniel
Please consider activating your theme first. If you don't know how to activate please read the article we wrote about Activating the theme.
Thank you.
Hi Daniel,
As i can see from the error that the the problem is happening because of the file permissions, as you originally wrote about this. I found this article that might help you. If not, then can you please contact your hosting provider and show them this error:
"The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions."
I'm sure that they will know immediately what the problem is and will solve it for you
OK so I have made the changes
root@CookTasty:/var/www/html# find /var/www/html -type f -exec chmod 664 {} \;
root@CookTasty:/var/www/html# find /var/www/html -type f -exec chmod 775 {} \;
root@CookTasty:/var/www/html# chgrp -R www-data /var/www/html
STILL Gives me the error:
The update process is starting. This process may take a while on some hosts, so please be patient.
Enabling Maintenance mode…
Updating Theme Kalium (1/1)
Creating theme backup… Backup file created in wp-content/uploads/kalium-204-250417-0211.zip License key and WP site is permitted, download can start. Downloading update from https://api.laborator.co/downloads/kalium/L36qeDUWHFL5SUsSL-qdOsTH3/kalium-2.0.7.zip… Unpacking the update… Installing the latest version… Removing the old version of the theme… Theme update failed.
Hi Daniel,
Its weird how this happens! It is also reported from another customer and after I did a manual update it worked.
Can you please update the theme manually and see if it works for you?
Here is how to do that:
1. Go to Appearances > Themes
2. Activate any other theme
3. Delete current Kalium (parent) theme
4. Download latest update of Kalium from ThemeForest and upload the files
5. Activate the theme again
I hope this will work for you
P.S. FYI every time when we release an update for Kalium we run these two commands:
find /Applications/MAMP/htdocs/kalium/wp/wp-content/themes/kalium -type d -exec chmod 755 {} \;find /Applications/MAMP/htdocs/kalium/wp/wp-content/themes/kalium -type f -exec chmod 644 {} \;
OK Before I do it manually, is this the most updated binary for Kalium?
themeforest-10860525-kalium-creative-theme-for-professionals.zip
This is what themeforest offers only. It's the same since early April.
Hi Daniel,
Please just go on themeforest and then open you Downloads tab, there you can download the latest version that is available for our theme.
(view on new page)
That's what I did and the binaries are downloaded. I just wanted to confirm whether if that is the most updated because the CRC check with previous downloads is exactly same.
Hi Daniel,
I don't know what version was your latest download but if you have downloaded the theme now you should have the version 2.0.7 of the theme.
OK I am going to do what you said below. But I am afraid that I will need to re-request activation on the license again (due to the clean install of the binaries).
OK UPDATED, and I didn't need to re-activate the license again.. Thanks. Please close ticket.
Hi Daniel,
I just deactivated your license on that was added on this domain cooktasty.com.