Okay
  Public Ticket #1136845
Missing product category
Closed

Comments

  •  3
    Daniel started the conversation
    April 16, 2017 at 3:32pm

    Hello,

    can you help me whit product Category?

    I have 2 category free place in this site

    http://printin.gallery/herzchenklein/shop/

    please se attachment. All product category pcs is one size last week is work good and now i have one space on category.

    All category have image, category "Schnullerketten" don't showing.

    Thanks

  •  1,560
    Laborator replied
    April 17, 2017 at 8:03am

    Hi Daniel,

    I can see that you have already updated WooCommerce to version 3, which is not a good idea since we have noted that you shouldn't do this in our changelog, and WooCommerce will let you know before updating it. Please read more here in our documentation. 

    For now we are currently working on the Kalium theme update to make it compatible with the latest WooCommerce, after it we will proceed with Oxygen so until then we won't be able to do anything.

    Best regards,
    Laborator Team

      Documentation         Join Kalium Users Group

  •  3
    Daniel replied
    May 5, 2017 at 7:09pm

    Hi,

    Missing category after update Woocomerce too.

    Thanks

  • [deleted] replied
    May 8, 2017 at 9:37am

    Hi Daniel,

    After checking your site I saw that the image is showing:


    (view large version)

    I guess you have already managed to solve this issue.

  •  3
    Daniel replied
    May 8, 2017 at 10:22am

    Sorry, no here.

    A little down I have one product space. But the products are all displayed.


    Thank you

  • [deleted] replied
    May 9, 2017 at 7:30am

    Hi Daniel,

    Just added this CSS:

    .shop-grid .items .row .products-category-entry:nth-child(2n+1) {
        clear: left;
    }

    And it fixed the issue.

  •  3
    Daniel replied
    May 9, 2017 at 7:36am

    Thank you! 

    Now works good :)

  • [deleted] replied
    May 9, 2017 at 7:50am

    Great to hear that!

    Will set this ticket as solved now.

  • Adriana1988 replied
    May 17, 2017 at 7:16pm

    Can somebody help me pleas?

    1.- I cant make a new ticket for my question. :(

    2.- i have problems with the "portfolio categories", do not show the "illustration categories"  on the "Home page", but in "Portfolio page" wort fine. 

  • [deleted] replied
    May 18, 2017 at 8:49am

    Hi Adriana,

    Our theme "Oxygen" does not have "Portfolio" section implemented.

    I guess you are using some kind of plugin for portfolio, so you should ask plugin author.

  • Adriana1988 replied
    May 18, 2017 at 11:25am

    Hi Arlind, 

    Thanks fro you time.

    I am not using "Oxygen" I'm using "Kalium / agency"  and it have Portfolio.
    I ready pay for support but I cant make a new ticket for my question. I don't know where to ask for help.

    Can you help me?

    Thanks in advance!




  • [deleted] replied
    May 19, 2017 at 6:06am

    Hi Adriana,

    Sure, I just was confused about what you was talking about.

    If you want to post a ticket for Kalium go to:

    https://themeforest.net/item/kalium-creative-theme-for-professionals/10860525/support

    Copy the purchase code:


    (view large version)

    And paste the code on ticksy system (log out from current account for testing purposes):

    http://drops.laborator.co/c9eJS

    This should work for you.

    P.S. Also on your ticket include the credentials of your site that is using Kalium theme.