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Okay
  Public Ticket #1128732
technical
Closed

Comments

  • sassan_mi started the conversation

    Hi There, I have been using this theme for my domain. For for some reason after downloading the demo the licensed domain has change to demo-content.kaliumtheme. Any Idea why this happened? My support is also expired prematurely at the same time. Please help ASAP. 


    p.s. I cna now see the I still  have support. Not sure why it say expired though. 

    {"wp":{"use":false,"adminUrl":"www.arkitalks.com/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

  •  1,562
    Laborator replied

    Hi this,

    This is a rare issue that has happened to some users, can you please provide us your login credentials, we need to login to your site and see this issue live. Your information is safe (private) in this thread.


    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


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