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Okay
  Public Ticket #1123483
Mise à jour
Closed

Comments

  • zarfk started the conversation
    April 4, 2017 at 1:48pm

    Bonjour,

    Je n'arrive pas à mettre le thème à jour. Le message d'érreur suivant apparaît :

    This domain is not permitted to download the update!

    Comment faire ? merci

    Hello,

    I can not update the theme. The following error message appears:

    This domain is not allowed to download the update!

    How to do ? thank you


  •  1,561
    Laborator replied
    April 7, 2017 at 6:49am

    Hi zarfk,

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team

      Documentation         Join Kalium Users Group

  •   zarfk replied privately
  •  1,561
    Laborator replied
    May 2, 2017 at 8:07am

    Hi zarfk,

    I managed to fix it as it was an issue with our theme and the activation, you won't have this issue anymore as it is fixed now.

    Best regards,
    Laborator Team

      Documentation         Join Kalium Users Group