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  Public Ticket #1120918
Visual Composer separator since updating to v2.9.7
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  •  2
    Garry started the conversation
    April 2, 2017 at 1:20am

    Hi

    I have updated to version 2.9.7 on my development site and it has had an effect on the VC separators I have used across the site.

    See the attached comparison between my development site and my live site.

    I know it is not related to the VC update as you had already carried that out for me on the live site which is still version 2.9.6.

    http://dev.kitandkin.com/categories/skincare/

    Thanks

    Garry

  • [deleted] replied
    April 3, 2017 at 5:42pm

    Hi Garry,

    The problem with text separators is solved because many users have reported this issue of incapability to style separators just like in our demo page:

    http://themes.laborator.co/aurum/fashion/shortcodes/separators/

    So can you please re-configure the separators from Visual Composer and see if they are working fine on your side?

  •  2
    Garry replied
    April 3, 2017 at 6:25pm

    Hi Arlind

    Thanks for getting back to me.

    I am talking about standard "separators" in VC not "separators with text". See attached.

    A standard separator has no function for adding or editing text but since updating to v2.9.7 the word title is appearing in the separator.

    Thanks

    Garry

  • [deleted] replied
    April 4, 2017 at 11:12am

    Hi Garry,

    Download this file and replace it in this directory (of the theme): /aurum/vc_templates

    This will fix your issue.

  •  2
    Garry replied
    April 6, 2017 at 10:50am

    Hi Arlind

    Thanks, I uploaded the file and it fixed the text issue.

    However, the separators are not fully repaired. In VC you can set the width for the separators which had set to 10%. yet on the page they are displaying at 100%.

    Thanks

    Garry

  • [deleted] replied
    April 7, 2017 at 9:37am

    Hi Garry,

    Download this file and replace it in this directory (of the theme): /aurum/inc/lib/visual-composer/

    This should fix the issue with separator width.

  •  2
    Garry replied
    April 8, 2017 at 1:18pm

    Hi Arlind

    Yes, that fixed in.

    Many thanks

    Garry

  • [deleted] replied
    April 10, 2017 at 7:15am

    Hi Garry,

    Glad to hear that

    Will set this ticket as solved from here.