Okay
  Public Ticket #1116871
design issue
Closed

Comments

  •  2
    sasportasgallery started the conversation

    Hello,

    I have an issue with the website design. When I click on one of the main menu tab there is a black square that appears.

    Anything we can do about this?

    Regards.

    Raphael

  • [deleted] replied

    Hi Raphael,

    You are using an old version of our theme 2.9.5 , the latest version for the moment is 2.9.6, please update your theme first and then the premium plugins too.

    The easiest way to update your theme is if you use Envato Market plugin. Just follow this little procedure http://drops.laborator.co/pLFH

    After you update the theme, there is a chance that we also updated some of the plugins that we offer.

    To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.


    If you can't update any premium plugin there, go to Plugins > Installed Plugins and delete that plugin, then install it by going to AppearanceInstall Plugins page again.

    Your issue should be solved... if not, then please add the code below to Custom CSS

    .nav > li > a:focus {
    background-color: transparent !important;
    }
  •  2
    sasportasgallery replied

    Hi Ylli,

    I updated the last version but there is still the same issue.

    I attached you a screen shot of it.

    Any idea how to fix this?

    Thanks

    Raphael

  • [deleted] replied

    Hi Raphael,

    Please read the last text

  •  2
    sasportasgallery replied

    Thanks it does now work under the English site but when I go on the French one it still has the same bug...

    How can I change this?

  • [deleted] replied

    Hi Raphael,

    Can you please share your Wordpress credentials here, because I need to login to your site and test this. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

  •  2
    sasportasgallery replied

    Hi Ylli,

    Can you please give me an email address and I will add you as administrator?

    Thanks

    Raphael


  • [deleted] replied

    Hi Raphael,

    You just need to create an administrator account and then send me username and password, our email adress is not needed on this case :)

  •  2
    sasportasgallery replied

    Hi Ylli,


    I created you an administrator log in. Here is it:

    username: ylli

    password: ig5dTymefnM@#LxyeWY&PZLp

    Thanks!

    Raphael

  • [deleted] replied

    Hi Raphael,

    The code was not working on your entire site because you didn't copied my code as it should. I fixed the problem for you http://drops.laborator.co/yFNa.

    P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.

    A huge thank you from Laborator in advance and have a great week!

    Will set this ticket as solved from here.