Okay
  Public Ticket #1088806
Registration/support
Closed

Comments

  •  2
    mmmkbastida started the conversation
    March 8, 2017 at 1:09am

    Hi,

    I bought the theme only days ago.

    When I enter Wordpress Admin it is already telling me that the support is ending soon.

    The ID is: X8dvMRWYHTSFblp4K-YU39x0q

    In the email confirmation it tells me that the support ends the on 02 Sep 2017.

    This is what Wordpress is showing me (photo attached).

    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

  • [deleted] replied
    March 8, 2017 at 12:03pm

    Hi there,

    Can you please just put this code on your browser and click enter

    http://mikelbastida.eu/wp-admin/admin.php?page=kalium-product-registration&license_key=ePX6JJAhckbwvH9VL-CMnNrNm&perform_verification=1

    then go to Product Registration page again (refresh the page) and see if the problem is solved. It should work for you.

    If not, then please send us your WP credentials and we will do this for you.