Okay
  Public Ticket #1083666
Contact form problem
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Comments

  •  26
    Sira started the conversation

    Hi!

    I've got two forms on my website, the one on the Contact page is your "Contact form" element and the other, that allows you to susbcribe to our newsletter, is added on a footer widget pasting the code provided by our newsletter provider.

    The thing is that only works the one that is on the footer, and not the other.

    I've seen that you say this: "This problem happens on some rare cases. Usually the problem is with your mail server (SMTP) which is not sending e-mails, this can be fixed by using WP Mail SMTP plugin in your WordPress, it will configure your mail server and should make it work."

    But is not odd that one form works and the other don't?

    Thank you!

    Sira

  •  26
    Sira replied

    Well, I've installed the plugin and now it works...

    Have a nice weekebd and sorry for making you read this!

    Sira

  • [deleted] replied

    Glad to hear that

    P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab, (if you don't know how, just open this link).  A huge thank you from Laborator in advance and have a great week!

  •  26
    Sira replied

    Hi, Eroll:

    I already did it :)

    have a nice week you too

    Sira

  • [deleted] replied

    Hi Franziska,

    Glad to hear that :)

    Will set this ticket as solved from here.