I can only see one image in the product gallery slider. I have more images but I can only see the featured one for some reason.
Also if there is only one image on a product, it keeps showing the loading logo in the product catalogue. Or it keeps showing the loading logo on the last image.
Can you please specify on which product you are having this issue? Checked some of your products but didn't experience this, and I think we need your site URL and credentials to see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Also the Contact form doesnt seem to send any emails to my zoho account. to my gmail address it sends emails perfectly and my zoho account has no problem receiving mails from any other email servers
Are you still having these issues or you managed to fix them?
If you can't receive the emails then this problem happens on some rare cases. Usually the problem is with your mail server (SMTP) which is not sending e-mails, this can be fixed by using WP Mail SMTP plugin in your WordPress, it will configure your mail server and should make it work.
Note:
This is not a theme problem, but this is a server related problem, for more informations you should contact your hosting provider.
If you are in localhost emails will not be delivered.
I havent seem to fix them. Even the Zoho campaigns plugin seems to have some problems with the Revolution Slider plugin. I have deactivated that for now.
And the loading logo problem still persists along with the product gallery slider issue.
Apart from this is it possible to change the "+" glyphicon to an Add to Cart button instead? And is there a way to change the button text? because I plan to do a pre-order campaign and i want it to say Pre-Order Now for a while instead of Add To Cart
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
P.S. When writing down your questions, please use a list on a new line, like 1. 2, 3... as it is more easy to read and know what the real issues or questions are.
I fixed the "Add to cart" by adding a text instead of the plus button, did this by using some custom CSS code.
The problem with the gallery is also on our Oxygen demo, checked it with our developer and it seems to be an issue which appeared on our last updates, we have added it in the to-do list and it will be fixed for the next update.
Can you let me know when the gallery issue will be fixed? as my launch date is around March 7th and it would be nice to have it fixed before then.
Also is it possible to show credit card icons of all services accepted by Paypal next to its own icon such as VISA, Master Card, American Express, Discover?
I can't promise anything about the release date of the new Oxygen update, as we are also updating our other themes, after we've done with them we'll have to check Oxygen.
Regarding your second question, that's something we can't manage as it is into the WooCommerce files, you're not the only one who requested this but we couldn't do anything here.
I can only see one image in the product gallery slider. I have more images but I can only see the featured one for some reason.
Also if there is only one image on a product, it keeps showing the loading logo in the product catalogue. Or it keeps showing the loading logo on the last image.
also the Laborator Theme Options page keeps showing
"Briefly unavailable for scheduled maintenance. Check back in a minute."
ever since I updated it.
Hi Gourav,
Can you please specify on which product you are having this issue? Checked some of your products but didn't experience this, and I think we need your site URL and credentials to see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
I think the reason Slider is not working is because I have added a Text widget with an embed form for Signup to newsletter from Zoho.
The moment I remove that, it works again. Can you please have a look thanks
Also the Contact form doesnt seem to send any emails to my zoho account. to my gmail address it sends emails perfectly and my zoho account has no problem receiving mails from any other email servers
Ok I seem to have fixed the Slider issue and the Theme Options page is live again.
Hi Gourav,
Are you still having these issues or you managed to fix them?
If you can't receive the emails then this problem happens on some rare cases. Usually the problem is with your mail server (SMTP) which is not sending e-mails, this can be fixed by using WP Mail SMTP plugin in your WordPress, it will configure your mail server and should make it work.
Note:
Best regards,
Laborator Team
Hi Art,
I havent seem to fix them. Even the Zoho campaigns plugin seems to have some problems with the Revolution Slider plugin. I have deactivated that for now.
And the loading logo problem still persists along with the product gallery slider issue.
Apart from this is it possible to change the "+" glyphicon to an Add to Cart button instead? And is there a way to change the button text? because I plan to do a pre-order campaign and i want it to say Pre-Order Now for a while instead of Add To Cart
Hi Gourav,
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
P.S. When writing down your questions, please use a list on a new line, like 1. 2, 3... as it is more easy to read and know what the real issues or questions are.
Best regards,
Laborator Team
Hi Gourav,
I fixed the "Add to cart" by adding a text instead of the plus button, did this by using some custom CSS code.
The problem with the gallery is also on our Oxygen demo, checked it with our developer and it seems to be an issue which appeared on our last updates, we have added it in the to-do list and it will be fixed for the next update.
Best regards,
Laborator Team
Ok that looks better thanks.
Can you let me know when the gallery issue will be fixed? as my launch date is around March 7th and it would be nice to have it fixed before then.
Also is it possible to show credit card icons of all services accepted by Paypal next to its own icon such as VISA, Master Card, American Express, Discover?
Hi Gournav,
I can't promise anything about the release date of the new Oxygen update, as we are also updating our other themes, after we've done with them we'll have to check Oxygen.
Regarding your second question, that's something we can't manage as it is into the WooCommerce files, you're not the only one who requested this but we couldn't do anything here.
Best regards,
Laborator Team