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Okay
  Public Ticket #1064511
Premium Fonts
Closed

Comments

  •  1
    Dan Miller started the conversation
    February 16, 2017 at 3:49pm

    Hi,

    I'm unable to download any of the Premium Fonts:

    error code: [403] Direct download is not allowed!

    Please advise.

    Best,

    Dan

  •  1
    Dan Miller replied
    February 16, 2017 at 3:51pm

    The download failed but the font is available. Thank you

  •  1
    Dan Miller replied
    February 16, 2017 at 4:36pm

    The Premium fonts are showing on the site, but I'm still unable to download them. A dialog message keeps appearing on my WordPress dashboard. Please advise.

    Many thanks

  • [deleted] replied
    February 17, 2017 at 12:39pm

    Hi Dan,

    Can you please deactivate your license


    (view on new page)

    then activate your theme again and see if you can download the fonts.