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Okay
  Public Ticket #1063225
Images
Closed

Comments

  •  2
    Felipe Munhoz started the conversation
    February 15, 2017 at 7:11pm

    Hi,

    I'm noticing that all icons are not appearing in chrome (they appear as a blank square with white border).

    I've tested in different computers, and all google chromes have the same problem.

    Is there a way we can fix this? 

    Thank you.

  • [deleted] replied
    February 16, 2017 at 12:00pm

    Hi Felipe,

    I have checked our demo sites it they have this problem, but they are showing also in Chrome:


    (view large version)

    In order to see where is the problem, I need your site URL and maybe admin credentials in case I have to change something (To include your credentials click Insert Credentials button in editor toolbar. See how)

  •   Felipe Munhoz replied privately
  • [deleted] replied
    March 4, 2017 at 5:47pm

    Hi Filipe

    Please take a consideration to updated your theme is bit older to give you support.

    Update Instructions (How to)

    Thank you.

  •  2
    Felipe Munhoz replied
    March 4, 2017 at 7:16pm

    Hi Eroll,

    I've updated the theme now, but the icons are still missed.

    Do you have an idea what's happening?

    Thank you 

  • [deleted] replied
    March 4, 2017 at 7:47pm

    Hi Filipe

    What is http://photo6.hospedagemdesites.ws and what is http://photo.femunhoz.com/ ?

    You have CORS issues, origin of file is not same with url.

    I was trying to fix but did some mistake.

    Please can you send the FTP Credentials. so i could fix it.

    or just replay the function.php 

    Thank you.

  • [deleted] replied
    March 4, 2017 at 7:57pm

    Please find attached function.php

  •   Felipe Munhoz replied privately
  •  2
    Felipe Munhoz replied
    March 4, 2017 at 8:19pm

    I updated the functions.php you sent.

    The website is running again, but the icons are still a mystery ...

  • [deleted] replied
    March 4, 2017 at 8:52pm

    HI Felipe

    You have to contact your support for further help, i did my best but i couldn't solve it over php,

    You have to ask them to allow http://photo6.hospedagemdesites.ws and http://photo.femunhoz.com/

    You have CORS issues, origin of file is not same with url, and firewall is blocking it.

    or just move domain on same host.

    Thank you.

  •  2
    Felipe Munhoz replied
    March 4, 2017 at 9:10pm

    Ok, thank you.

    The only strange thing is it works pretty well on Safari, Firefox and other browsers... only chrome has it.


  • [deleted] replied
    March 4, 2017 at 11:02pm

    Hi Felipe

    Seems you have changed the path well, i just tried now everything looks cool.