Important:
This support area is for Kalium 3 users only. Support for Kalium 4 has moved to our new platform at support.laborator.co. If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.

Okay
  Public Ticket #1056887
Font Can't be downloaded
Closed

Comments

  •  2
    parisinmelbourne started the conversation
    February 10, 2017 at 5:04pm

    Hi,

    The fonts are unable to dowload - I followed the instructions on deactivating the theme and reactivating I still get the same message;

    [403] Direct download is not allowed!

  • [deleted] replied
    February 13, 2017 at 11:18am

    Hi parisinmelbourne,

    Can you please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

  •   parisinmelbourne replied privately
  • [deleted] replied
    February 20, 2017 at 11:21am

    Hi Sarah,

    I just made some changes, please activate your product again and then you will be able to install fonts

  •  2
    parisinmelbourne replied
    February 20, 2017 at 1:58pm

    Thank you Ylli :) I'm so happy it works 

  •   [deleted] replied privately