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  Public Ticket #1054900
An error occurred while updating LayerSlider WP: License activation is required to receive updates
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Comments

  •  2
    kubik101 started the conversation

    Hi I am getting the following error when trying to update LayerSlider WP.

    An error occurred while updating LayerSlider WP: License activation is required to receive updates.

    What do I need to do to update the plugin?

    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

  • [deleted] replied

    Hi kubik101,

    Premium plugins don’t allow us to give customers our license number, so on each premium plugin (such as Visual Composer, Revolution Slider and Layer Slider) update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that,

    You never need to purchase any premium plugins that comes with our theme, you can purchase them only if you need their support or want to use their extra features.

    If you are using Aurum 2.9.6 then the latest version of Layer Slider plugin that we included on this theme update is 6.1.0.

    If you can't update LayerSlider, go to Plugins and deactivate Layer Slider. 
    Then go to Appearance > Install Plugins, you now can update and then activate this plugin again.

  •  2
    kubik101 replied

    Thank you.

  •   [deleted] replied privately
  •  2
    brandtz replied

    Hi support,

    None of the suggestions have any success for me ... unable to update the LayerSlider WP!

  • [deleted] replied

    Hi brandtz,

    Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum, and we’re glad to help you in your new thread.

    Will set this ticket as closed from here again.