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  Public Ticket #1051194
Parameters and Options menu gone
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Comments

  •  3
    Karl started the conversation

    Hi,


    My parameters and Options menu below on any page is gone, it looks like the attached image.


    What could I do? Manually reinstalled Visual Composer a while ago maybe it's related to this? 


    Thx in advance! 

  • [deleted] replied

    Hi Karl,

    Please go to Appearance > Install Plugins and make sure that you have installed and activated Advanced Custom Fields and other ACF extensions that you see there.

    We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

    If you still have the same problem, then please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.


    To include your credentials click Insert Credentials button in editor toolbar. (See how)

  •   Karl replied privately
  • [deleted] replied

    Hi Karl,

    That was happening because you have disabled that option on your Screen Options area:

    http://drops.laborator.co/z9dX

  •  3
    Karl replied

    Thank you very much as always!