Hi there, i purchased this theme recently and i am having problems with upgrading the LayerSlider plugin. It wont let me update without an activation code. As this plugin was included free with the theme, im assuming you can help me with this.
Premium plugins don’t allow us to give customers our license number, so on each premium plugin (such as Visual Composer, Revolution Slider and Layer Slider) update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that,
You never need to purchase any premium plugins that comes with our theme, you can purchase them only if you need their support or want to use their extra features or get updates before we include them on our next theme updates.
I bought Kalium 1 year ago and now for the first time I am having problems with upgrading the LayerSlider plugin. It wont let me update without an activation code. As this plugin was included in the theme, im hoping you can help me with this.
If you can't update any plugin (so your theme offers it but the update fails) please just go to Plugins and deactivate that plugin. Then go to Appearance > Install Plugins, you now can update and activate this plugin.
P.S: If you need our assist, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum, and we’re glad to help you in your new thread.
Hi there, i purchased this theme recently and i am having problems with upgrading the LayerSlider plugin. It wont let me update without an activation code. As this plugin was included free with the theme, im assuming you can help me with this.
Many thanks
Hi there,
Premium plugins don’t allow us to give customers our license number, so on each premium plugin (such as Visual Composer, Revolution Slider and Layer Slider) update we release a new update to our theme with the latest version of that plugin included, and customers don’t need to worry about that,
You never need to purchase any premium plugins that comes with our theme, you can purchase them only if you need their support or want to use their extra features or get updates before we include them on our next theme updates.
OK, that makes sense!
Thanks very much for the quick reply.
Regards
Nabil
Hello Ylli,
I bought Kalium 1 year ago and now for the first time I am having problems with upgrading the LayerSlider plugin. It wont let me update without an activation code. As this plugin was included in the theme, im hoping you can help me with this.
Thank you so much.
Kind regards,
Pati
Hi Pati,
Please read the comment above.
(view on new page)
If you can't update any plugin (so your theme offers it but the update fails) please just go to Plugins and deactivate that plugin. Then go to Appearance > Install Plugins, you now can update and activate this plugin.
P.S: If you need our assist, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum, and we’re glad to help you in your new thread.
Will set this ticket as closed from here.
It worked! I am so glad! Thank you so much for the quick replay, Ylli.
Kind regards and have a nice day.