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  Public Ticket #1049669
upload the theme to my dashboard
Closed

Comments

  •  2
    ben started the conversation

    hello ,

    when i am uploading the theme its loading 2 minute and than its say that its failed and ask if i wanna try again .

    please help me .

    thank you

  • [deleted] replied

    Hi Ben,

    This is often related to PHP configuration limits. However I suggest you to increase:

    max_input_time

    Value to a higher number than current value (example twice as now).

    Worth mentioning is that you need upload kalium.zip file (file size is around ~18M) and the main archive is 28MB which you should not upload all files and documentation file.