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  Public Ticket #1030435
Update of Kalium Theme doesn`t work
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  •  2
    Lacroix_Nicole started the conversation
    January 21, 2017 at 1:08pm

    Hi,

    I have the following two issues:

    1. Updating is not performed and
    2. Text in Slider Revolution is not shown since last update?

    Thanks for helping me.

    regards

    Nicole Lacroix

  • [deleted] replied
    January 23, 2017 at 1:19pm

    Hi Nicole,

    1— You can delete Envato Toolkit and Envato Market plugins now because on the Kalium 2 when you activate the product, updates of the theme will show once they are available. So you can update the theme very easily from your Wordpress updates.


    (view on new page)

    2— Please just check the visibility of that text on your Revolution Slider settings somewhere because i can see that the text is there but it is just not visible.

    If you don't find the problem anywhere, then you can use this CSS code:

    div#slide-35-layer-3 {
    opacity: 1 !important;
    moz-opacity: 1 !important;
    filter: alpha(opacity=100) !important;
    visibility: visible !important;
}
  •  2
    Lacroix_Nicole replied
    January 31, 2017 at 7:17pm

    Hi Yili,

    I have deactivated Envato ... . But installation of the latest Kalium Theme doesn´t work.

    Attached please find the support information,

    regards

    Nicole


    ### Theme Information ###

    Theme Name: Kalium
    Current Version: 2.0.3.1
    Theme Directory: ~/wp-content/themes/kalium/
    Child Theme: No
    License Activated: ❌

    ### WordPress Environment ###

    Home URL: http://lacroix-architekten.de
    Site URL: http://lacroix-architekten.de
    WordPress Version: 4.7.2
    WordPress Multisite: -
    WordPress Memory Limit: 40 MB - We recommend setting memory to at least 128MB. See: " Increasing memory allocated to PHP "
    WordPress Debug Mode: -
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.6.30
    PHP Post Max Size: 6 MB
    PHP Time Limit: 30 - We recommend setting max execution time to at least 180.See: "Increasing max execution to PHP"
    PHP Max Input Vars: 1000 - Recommended Value: 1900.Max input vars limitation will truncate POST data such as menus. See: "Increasing max input vars limit."
    Max Upload Size: 64 MB
    MySQL Version: 5.5.53
    DOM Document: ✔
    WP Remote Get: ✔
    WP Remote Post: ✔
    GD Library: bundled (2.1.0 compatible)

    ### Active Plugins (16) ###

    "1&1 WP Wizard" by "1&1 Internet SE" – 2.1.0
    "LayerSlider WP" by "Kreatura Media" – 6.1.0
    "Advanced Custom Fields: Flexible Content Field" by "Elliot Condon" – 1.1.1
    "Advanced Custom Fields: Gallery Field" by "Elliot Condon" – 1.1.1
    "Advanced Custom Fields: Repeater Field" by "Elliot Condon" – 1.1.1
    "Advanced Custom Fields" by "Elliot Condon" – 4.4.11
    "Akismet" by "Automattic" – 3.2
    "Antispam Bee" by "pluginkollektiv" – 2.6.9
    "Instagram Widget by WPZOOM" by "WPZOOM" – 1.2.1
    "WPBakery Visual Composer" by "Michael M - WPBakery.com" – 5.0.1
    "Portfolio Post Type" by "Devin Price" – 0.9.3
    "Slider Revolution" by "ThemePunch" – 5.3.1.5
    Sidekick by "Sidekick.pro" – 2.6.8
    "Statify" by "pluginkollektiv" – 1.4.3
    "UpdraftPlus - Backup/Restore" by "UpdraftPlus.Com, DavidAnderson" – 1.12.32
    "WP Photo Sphere" by "Jérémy Heleine" – 3.6.2




  • [deleted] replied
    February 1, 2017 at 12:10pm

    Hi Nicole,

    I can see that you have not activated the theme yet, 

    Please go to Laborator > Product Registration and activate your product.
    Then you will be able to update your theme very easily from your Wordpress updates.

    If you still have problems, please share your Wordpress credentials here, because I need to login to your site to test this issue and probably fix it. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)