We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved please?
P.S: I just wanted to disable Layer Slider for you because i saw that you are not using this plugin for the moment and is always good to disable or remove plugins that you are not using... and i saw this message:
Hi Ylli - I dont get that message when I try to deactivate Layer Slider. I just deactivated it with no problem at all. Still seeing no fonts, and I deactivated all non-kalium plugins
I was jut saying that i saw that message when i entered your Layer Slider.
Today I installed "Host PHP Info" plugin on your site and i saw that you are using an very old version of PHP (5.2.17 that was released on 2011)
I also checked if your server meets the recommended PHP configuration limits as follows:
max_execution_time 80 (yours is 30)
memory_limit 128M (yours is 128M so you are ok on this)
post_max_size 64M (yours is 50M)
upload_max_filesize 64M (yours is 50M)
max_input_time 60 (yours is 60)
You can check those information too if you visit this link.
You need to contact your hosting provider and ask them to update PHP to a newer version (at least PHP 5.6) and tell them to increase those limits for you.
It would be goof if you send them the screenshot on the Layer Slider that i made for you.
Please note though that many hosts will try to keep the PHP limits low without reason. However you are paying for it, and therefor should be getting your moneys worth.
If you need more info, please don't hesitate to reply.
hi guys - I see no fonts when I attempt to add fonts.
Hi Chris,
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved please?
P.S: I just wanted to disable Layer Slider for you because i saw that you are not using this plugin for the moment and is always good to disable or remove plugins that you are not using... and i saw this message:
(view on new page)
Can you please contact your hosting provider about this please because this can be related to the original problem that you are having too.
Hi Ylli - I dont get that message when I try to deactivate Layer Slider. I just deactivated it with no problem at all. Still seeing no fonts, and I deactivated all non-kalium plugins
Hi Chris,
I was jut saying that i saw that message when i entered your Layer Slider.
Today I installed "Host PHP Info" plugin on your site and i saw that you are using an very old version of PHP (5.2.17 that was released on 2011)
I also checked if your server meets the recommended PHP configuration limits as follows:
You can check those information too if you visit this link.
You need to contact your hosting provider and ask them to update PHP to a newer version (at least PHP 5.6) and tell them to increase those limits for you.
It would be goof if you send them the screenshot on the Layer Slider that i made for you.
Please note though that many hosts will try to keep the PHP limits low without reason. However you are paying for it, and therefor should be getting your moneys worth.
If you need more info, please don't hesitate to reply.
this is working now thanks
Hi Chris,
I'm very glad to hear that :)
Have a great week!