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  Public Ticket #1023421
Site size Optimisation
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Comments

  •  1
    stephanie started the conversation

    Hi,

    could you help me to reduce the file size of my page please?

    Best regards, 

    Stéphanie

  •  1,558
    Laborator replied

    Hi Stéphanie,

    How do you want to reduce the size of your page? Which page and what size, please be more specific.

    Best regards,
    Laborator Team


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  •  1
    stephanie replied

    I mean , the loading time of the home page is long ( https://www.crayonrouge.fr/_preprod ).

    I did a web site speed test here :  http://tools.pingdom.com/fpt/

    And the result is a page size of 2.9 MB and a loading time of 2.65 s at best.

    My wedhost tells me that the recommended page size is around 1.5 MB ( MAX). He  tells me its the data base which is too loaded ( Sorry I may not have the right technical terms ).

    What can I do to improve that ? 

    Thank you !



  •  1,558
    Laborator replied

    Hi Stephanie,

    I saw that you're using the Child Theme, recently we've had a speed issue with some of our users who have been using the child theme, to fix this access your site through FTP and navigate through wp-content/themes/kalium/inc download this file: http://drops.laborator.co/MpuI+ and replace it with the laborator_functions.php which is actually in the inc folder, this should fix your issue.

    Best regards,
    Laborator Team


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  •  1
    stephanie replied

    Thank you !

    I'll do that 

    or maybe I should not use the child theme ? 

    What do you suggest ?

  •  1,558
    Laborator replied

    Hi Stephanie,

    The problem was on our side, not because of you so just replace that file and everything will be okay again, we will include the fix in the next update but I gave you the quick-fix so you will not need to wait for it.

    Best regards,
    Laborator Team


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