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Okay
  Public Ticket #1021142
Upgrade not registering
Closed

Comments

  • Chris started the conversation

    I upgraded to 2.0.3.1, but my Envato page that I still have 1.9.4.2 and what is even worse I have two of them. Please advise....screen shots attached...



  • [deleted] replied

    Hi Chris,

    We have deprecated Envato Toolkit a long time ago and then we used Envato Market plugin. You can delete Envato Toolkit and Envato Market plugins now because on the Kalium 2 when you activate the product, updates of the theme will show once they are available. So you can update the theme very easily

  • Chris replied

    Thanks I will do that. Can you please let me know what is going on with my animation issue? Thanks!

  • [deleted] replied

    Hi Chris,

    I saw that you have created another ticket and my team mate will respond to your ticket soon.

    Sorry but on Monday we have a lot of tickets because we don't provide support on weekend.

    Thanks for your understanding.

    Will set this ticket as solved from here.