My parameters and options panel simple won't show. I updated my two subdomains at the same time, one is perfect, the other has this problem. I reloaded my webpage multiple times (CTRL+R / F5) and nothing changes.
Please make sure that you clear the cache if you are using any caching plugin.
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If you still have problems, please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Thanks for the quick answer! I just had your pre-packed plugins activated, but you talked about cache and it was the source of the problem. I cleaned my browser cache and voila! Solved!
Hi!
My parameters and options panel simple won't show. I updated my two subdomains at the same time, one is perfect, the other has this problem. I reloaded my webpage multiple times (CTRL+R / F5) and nothing changes.
Hope you can help me fix this problem.
Best regards,
Joao Relvas
Hi Joao,
Please make sure that you clear the cache if you are using any caching plugin.
We don't have this issue on our theme, and it should work to you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If you still have problems, please share your Wordpress credentials here, because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Hi Ylli,
Thanks for the quick answer! I just had your pre-packed plugins activated, but you talked about cache and it was the source of the problem. I cleaned my browser cache and voila! Solved!
Thanks for the reply,
Best regards,
Joao Relvas