⚡️ December Sale: Get Oxygen theme with 50% OFF!Grab your copy now!
hello just bought your theme,in the video we should download the demo files first before downloading the content but after installing the theme there is not option to download files first and in add i am getting an error when downloading demo content.
xml format is damaged
how to fix it?
Attached files: 2.png
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.To include your credentials click Insert Credentials button in editor toolbar. (See how)
Documentation Follow on Envato Like on Facebook
i am working on localhost as usually no server ready yet
so kindly send me a full file package + db after you have installed it
i will just install it on the localhost
i need you to fix it as fast as possible
The problem is from your server requirements, this way your localhost has low limits and they need to be increased to make it work. Please take some time to read this article.
For Windows, you can find the file in the C:\xampp\php\php.ini-Folder (Windows) or in the etc-Folder (within the xampp-Folder). Open the php.ini file and edit it with any text editor, increase the limits, save it and restart the xampp version for the changes to take effect.
increase the limit of what exactly?
or better just give me the the line code to edit or add in that php.ini
I posted a link above, which leads to this page:
In that site you have these PHP minimum limits:
If these limits are lower than the values here, then you need to change them and restart the server again.
Can you send a picture from your php.ini file where we can see the other two limits:
There is no possibility to install the theme and send you the files, it doesn't work like that, if you put your site online somewhere we are able to help by logging in and check where the issue can be but like this in the localhost, it's hard for us to localize the problem.
I've installed the a PHP limits checker, where some of your limits seem not to be as required, also the PHP version is old and to continue further it needs to be at least PHP 5.6 so I am not even to install the theme with these low limits, we are sorry for this but as stated in our documentation, the first step on installing the theme are the PHP limits of the server to be as required.
upgrading the php version u can do that its simple,upgrade to 5.6
what do you suggest right now?
i asked you to install and configure the theme on your own server and just give me the files
what is difficult for you to do that?
It doesn't work just like that, we install and give you the files. If it's simple upgrading the PHP then please upgrade it since it's a really old version of it and it doesn't work well, just logged in your site again and there are the same credentials.
All you have to do is copy this message we had in our documentation:
I’m running a WordPress theme on one of your servers and this theme has recommended using at least PHP 5.6 or higher. WordPress, the content management system that my theme uses, has listed PHP 7 as the recommended version on their requirements page: https://wordpress.org/about/requirements/
Can you please let me know if my hosting supports PHP 5.6 or higher and how I can upgrade?
Also please increase those limits to a minimum as follows:
Looking forward to your reply.
and paste it in the e-mail, that's all.
they gave me a new configuration exactly what you requested
you can check
now kindly install the theme there as i requested and let me know
I've managed to install the demo content of multi-lingual, now if you want to have a real multi-lingual site the WPML plugin is necessary.
i saw different versions of this WPML can you tell me the name of the author or the exact name of the plugin i should get to make sure its the correct plugin i have to install?
is the plugin free or paid?
WPML is a premium plugin, here are the plugin installation instructions which should be followed.
can you please now tell me once get the plugin how to put it on the top header?
same thing how can put that currency switcher on the top header?
Attached you have the image from the Theme Options, explained:
(view large version)
the currency switcher goes with the wpml premium plugin?
because for now even the currency switcher i dont have it activated
The language switcher loads only if you use WPML plugin.
Have a nice weekend!
how can i edit the contact form on the contact us page,i mean the configuration for sending the mail,
i tried to edit or change the sender email but it copied automaticaly the mail of hosting provide,
i would like to edit the sender and put an email with my domain name
how do i do that?